VOTC: a powerful BD tool

We all know the power of VOTC in the quest for excellence and client research.
 
But it can also be used when pitching for new work.
 
Lots of people talk about quality and service levels but tend to have nothing to back this up.
 
So, if the prospect asks, “How do you ensure high-quality standards?” the helpless salesperson will usually waffle.
 
Not so if you have a VOTC program in place, but only if you do the online surveys!
 
Don’t forget we have example surveys you can use for clients and candidates.