Real client care
In this week's message Mike shares some insights on client care.
- Client care is all about building real connections with clients and making them feel special, appreciated, understood, trusted, and happy.
- It's essential to prioritise building relationships with hiring managers and putting effort into nurturing those connections.
- The main focus should be on valuing the people and relationships rather than simply focusing on the financial aspects of an account.
About this blog
Mike Ames
Author
During 36 years in business, Iā€™ve learnt a lot about growing businesses. In these short video blogs, I share what Iā€™ve learned on BD, client care, staff attraction, marketing, leadership and much more.
