Two Feedback Fails You’ll Want To Avoid
When feedback mechanisms are poorly designed, they don’t just fail; they can actively damage the relationship.
This week’s post exposes the same underlying truths:
- Collecting feedback is not the same as using feedback.
- Using feedback is not the same as using it well.
VOTC is the single most powerful tool a business owner has to accelerate excellence, but only when it’s done properly with:
- sincerity
- openness
- humility
- and a genuine desire to learn
Otherwise, it’s just theatre.
If you collect feedback, these lessons matter.
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About this blog
Mike Ames
Author
During 36 years in business, I’ve learnt a lot about growing businesses. In these short video blogs, I share what I’ve learned on BD, client care, staff attraction, marketing, leadership and much more.
