Measure to Manage (and improve)

Metrics are data points that tell you how something has performed or is going to perform.
 
Providing they are accurate, you can then make decisions to rectify problems or head off potential future issues.
 
In this edition of FTDOMA I share three groups of metrics I believe every recruitment firm should collect.
 
The bigger your business, the more data points you’ll need; however, my advice is to start small and work your way up.
 
That said, even if you are on your own, it’s essential to collect and analyse your results and diagnostic metrics.
 
Do this, and growing your business will be easier (and safer).