All about small talk

I recently watched a podcast where Jimmy Carr said, “Small talk brings people together, and big talk separates them.”
 
How true is that!
 
In this message, I reinforce the uses of small talk in a business context and then share three tips to improve your skills in this area.
 
Can you learn to be good at small talk?
 
You sure can. I was a programmer who couldn’t look people in the eye, and now I can talk to anybody.
 
Dig into the video, and then please leave a comment with your thoughts after you’ve watched it.