The key to winning over clients isn’t just standing out—it’s making them choose you first.

Could improving your listening skills be the key to better leadership and client relationships?

Discover why letting go of perfection might be the key to unlocking true excellence and driving your business forward.

As AI gains ground in recruitment, the real question is: Can it ever match the human touch in selecting the right candidates?

Discover the simplest way to start conversations with new contacts using mutual introductions.

A pitching deck should guide the pitch with passion and distinctiveness; find out more in this week's video.

Video testimonials are a powerful tool for increasing your authenticity and gaining trust with prospective clients.

Here's why I think they are worth the effort.

When you first meet someone, prospect or candidate, you have to leave a strong first impression.

Mike discusses the five essential points you should master getting across to a new contact in that first meeting to leave a great first impression.

Using LinkedIn for business development can be highly effective, but there's a lot of misinformation out there about how to do it in our market.

In a recent session with a client of mine they managed to pick up 19 introductions and six commercial conversations from their LinkedIn Network.

Let me tell you how they did it.

In this week's message Mike shares some insights on client care.

- Client care is all about building real connections with clients and making them feel special, appreciated, understood, trusted, and happy.

- It's essential to prioritise building relationships with hiring managers and putting effort into nurturing those connections.

- The main focus should be on valuing the people and relationships rather than simply focusing on the financial aspects of an account.