We all know the power of VOTC in the quest for excellence and client research.
 
But it can also be used when pitching for new work.
 
Lots of people talk about quality and service levels but tend to have nothing to back this up.
 
So, if the prospect asks, “How do you ensure high-quality standards?” the helpless salesperson will usually waffle.
 
Not so if you have a VOTC program in place, but only if you do the online surveys!
 
Don’t forget we have example surveys you can use for clients and candidates.

We don't like cold calling very much because it's time-consuming and leads to little success.
 
However, we occasionally have to make them calls, and it's a great way to sharpen your sales skills.
 
In this edition of FTDOMA, I am going to look at one VERY practical way to stand out from other cold-callers.
 
Clue: it's not about telling people you are different, it's about showing people you are!
 
Oh, and I'll also be announcing a cold-call workshop that's coming up soon.

The key to winning over clients isn’t just standing out—it’s making them choose you first.

Could improving your listening skills be the key to better leadership and client relationships?

Discover why letting go of perfection might be the key to unlocking true excellence and driving your business forward.

As AI gains ground in recruitment, the real question is: Can it ever match the human touch in selecting the right candidates?

Discover the simplest way to start conversations with new contacts using mutual introductions.

A pitching deck should guide the pitch with passion and distinctiveness; find out more in this week's video.

Video testimonials are a powerful tool for increasing your authenticity and gaining trust with prospective clients.

Here's why I think they are worth the effort.

When you first meet someone, prospect or candidate, you have to leave a strong first impression.

Mike discusses the five essential points you should master getting across to a new contact in that first meeting to leave a great first impression.